Starred and Archived messages help you store and retrieve your important messages.

Starred Messages¬†let you to mark a recording as important or to be followed up on. By marking a message with a star, you’ll be able to find it easily among all your other messages.

Archived Messages are old, stored messages. They can be retrieved later if you need them, but archiving messages helps you keep your account organized so you can focus on the messages that need your attention.

 

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